Cancellation Policy

Cancellation Policy

We are a small hotel and depend on our reservations to show up and stay the whole amount of nights that were reserved.
In order to secure your room we require you to provide credit information as a deposit.
We will not charge your credit card unless you cancel your reservation.

We charge  100% no show ups and for days not used resulting from late arrival or premature departure.
In case of a cancellation, notice must be received in writing by email or phone call – 30 days prior to the arrival date.

For cancellations received 20 days prior to the first day of your reservation you will be charged 50% of your total bill. Full payment will be charged for cancellations made less than 10 days prior to arrival date. There are NO REFUNDS for Christmas/New Year’s bookings from Dec. 21st to January 3rd. 

All “group (8 people and more)” reservations require 50% wire deposit at time of booking.
We charge the total amount of your reservation upon arrival, unless you made a deposit.

We do not accept payment with credit cards or travelers checks on place, cash only -dollars , or the equivalent in Costa Rican colones at the time of payment.

Wire transfers must be previously arranged with our Reservation Department.
Responsibility/Loss or Damage to Property

The Funky Monkey lodge is not responsible for any loss of or damage to personal equipment and/or property during your stay with us, or during your participation in any of our arranged activities including but not limited to any loss or damage to vehicles or property contained within such whilst parked in or entering/leaving the . We will not accept any responsibility for any delay, additional expense or inconvenience which may be caused directly or indirectly by events outside our control such as late arrival of international or domestic flights, civil disturbances, fire, flood, unusually severe weather, acts of God, acts of government or failure of any machinery or equipment.

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